Frequently Asked Questions
Everything you need to know about setting up, customizing, and scaling your website with Convertix Pro on HubSpot.
Common Questions
Verified Answers
Do I need coding or web development skills to use Convertix?
No, absolutely not. Convertix Pro is built entirely for marketers, business owners, and non-technical teams. All 50 modules can be dragged, dropped, and reordered visually. All fonts, colors, buttons, and logos are configured using visual sliders and color pickers in HubSpot Theme Settings.
Which HubSpot CMS tiers and packages are supported?
Convertix Pro works seamlessly on all HubSpot CMS tiers, including CMS Hub Free, CMS Hub Starter, CMS Hub Professional, and CMS Hub Enterprise. Advanced features like HubDB dynamic catalogs require CMS Hub Professional or Enterprise.
How do I make custom design tweaks without losing future theme updates?
We strongly recommend using HubSpot's native 1-click Create child theme feature (explained step-by-step on our Tutorial page). A child theme inherits all parent templates and styles while giving you a safe sandbox for custom CSS or HTML that is never overwritten when the parent theme updates.
How does the 40+ multi-currency switcher work?
The multi-currency engine detects the visitor's geographic location automatically or allows them to pick their preferred currency from a sleek dropdown. It calculates and formats pricing with correct localized symbols (e.g., $, €, £, ¥) and decimal formatting without requiring external paid currency subscriptions.
Can I use Convertix Pro to sell products online?
Yes! Convertix supports 4 distinct purchase workflows: (1) Direct Checkout linking to your payment processors or Shopify Buy Buttons, (2) HubSpot CRM Quote requests, (3) Instant WhatsApp order inquiries, and (4) HubSpot Contact capture forms.
How do theme updates work on HubSpot?
When Loopstates releases an update, a notification banner appears in your HubSpot portal under Settings > Content > Themes. You can review the changelog and apply the update in one click. If you are using a child theme, your website's custom styles remain completely untouched.
Need Bespoke Custom HubSpot Modules?
Looking to integrate custom CRM pipelines, bespoke e-commerce workflows, or complex HubDB architectures? Our engineering team works directly with agencies and brands to tailor Convertix to your exact business operations.